FAQs

How Does It Work?

Q: How long are appointments?

All sessions are 90-minutes.

Your student intern will talk with you for 15-30 minutes to learn about you and your health. They will check your pulse, look at your tongue, and palpate any body areas of concern.

Then they leave the room and discuss their diagnosis and treatment plan first as a team of students, and second with the clinical supervisor. The supervisor will either approve their treatment or will go into the room and do their own assessment to clarify which treatment approach will be best for you. This may take 10-30 minutes.

You then receive treatment with acupuncture, moxibustion, cupping, gua sha, and/or massage. The treatment itself is 20-40 minutes long.

Q: What therapies do you offer?

Student interns are trained in acupuncture, moxibustion, cupping, gua sha, and massage. They will come up with a plan that they think will get you the best results, and they will discuss it with you. If you want a particular therapy, just let your intern know!

Q: Can I request a specific student?

You can make the request and we will do what we can to honour your request. Sometimes a student is absent or is following two people booked at the same time and can only see one. 

Patients are not committed to a single student intern, but belong to the Autumn Teaching Clinic and may be seen by another student in the clinic. Patient assignments are on the day of the appointments. 

Q: What is the difference between booking “Private Room” and “Community Room”?

In our online booking, you will see two options for some clinic days: Private Room and Community Room.

All appointments are always with one student intern and 0-2 student observers, supervised by a professional registered acupuncturist.

Private Room treatments are in one of 4 treatment rooms with just you and your student team. The clinical supervisor will likely come in, but no one else. 

Community Room treatments are in a larger open room shared by one other patient and their student team. You still have a dedicated student intern and supervisor oversight. As it is a slightly more public environment, we limit disrobing and therefore ask that you wear loose-fitting clothes so that we can access up to the knees and elbows.